Forget you…

Here’s how Google or more precisely Gmail, handles forgotten/wrong password.

If I enter a wrong password, then it throws the below screen.

gmail2

However, if I have changed my password ‘n’ number of days ago and if I err and try to use the same old password (which most of us often do, till we get used to the new password), it displays something like below

gmail

Few thoughts here, if you see the counter in the above pic, it keeps on stepping up. I have even seen the counter hit as high as “55” days. I am not sure how high it can go.

But, what’s the point here? By telling me, I have changed my password 20 days ago, you are informing / reminding me that, this was not the wrong password, but this was however an obsolete password? OK. I get it. But, what if I forget the fact that, I even changed my password? And, what’s the final count of days ? Like, “Your password was changed 253 days ago?”. However, what’s the catch here?

I am still trying to figure it out…

.deep.

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input field..?!

Paytm again…at it’s best

paytm

I just placed some boxes around….

paytm1

What’s the fkin problem in a displaying a box or at least an underline for the input fields?

.deep.

 

 

World is Flat !

Continuing my previous discussion from the last post, I don’t have any hard feelings against Flat design or Minimalism or whatever you wanna call it.

I am not totally in for Skeuomorphism as well. But we need to find a little balance between the two. There does exist a sweet spot between them.

But there are some designers who are just riding the flat/minimalist unicorn and have taken things for granted. This has spread extensively to web design as well. I have observed some discussions where in, these so called “designers” doesn’t even hesitate a bit, to isolate a group of people who find it difficult to understand/use the flat design.

Here, this is from freecharge.com

ff1

Amount button is clickable, Switch to fresh recharge is clickable ! But you wont get a clue.

Grey on Grey?, Common….

ff2

Why? Why cant we have this,

B1

Instead of this :

b2

Think about it…

.deep.

 

 

Check-Mate

So this is an old one. (Might have changed currently!) I was going through my collections of screenshots that I usually make sure to capture when I surf through these sites.

This is from Paytm.com.

I was recharging my mobile through this site. I still do but “sometimes” (because of its overly secure nonsensical OTP authentication. Lets pause it right there, for later discussion ). Back to the recharge situation. I select my mobile number, enter the amount, click next and land up at this.

paytm23

OKK! MY Paytm Wallet balance is 1000, I need to pay 250. So how do I do that? Scratched my head a little. Looked here and there. Drank a cup of tea. (Yea coffee is not my cup of tea!), went for a stroll. Watched a movie.

But I was dwelling deep down my soul, how the hell I use Paytm Wallet?

Finally, (insert drum roll) I found out that, the circle on the left hand side of the “Use Paytm Wallet” label was actually a “radio button”, some people call it “check “box” even though its a “circle” !

Like this:

paytm2

See that? the green thingy?

And voila, you can “uncheck it” to use other options.

Wish the developers said, “Check the the Paytm Wallet option” to use it, in the beginning !

It might have given me a “clue”.

Oh, and by the way, here are some radio buttons if you are bored.

radio

A little shade, a little button-y feeling definitely helps. Atleast for me.

A curious observation might tell you, 2nd pic from the left in the 2nd row, is quite matching with the Paytm thing. Right?

Yea, but did you notice that there are more than one button? Hence it becomes easy to recognize it, that we need choose one from many. Well there’s a whole lotta psychology behind that for sure.

Check this out. This one is my favorite when dissecting the UI: Gestalt psychology

Sorry for the long post. Here, a piece of cake for you.

Idiom-piece of cake

.deep.

Customer is always right?!

I was browsing through Flipkart for Microwave ovens and happened to see this below user review for one of the ovens.

fpkrt I was mesmerized by the customer expectation and stupidity. So this guy has a problem about “not able to cook pizza, idli etc. in his oven”, so he is pissed off. I don’t think many of these kinda users know about the difference between microwave and microwave oven with convection mode.

As per wikipedia, the technical aspect of both are:

“Convection microwaves offer the quick cooking features of a microwave with the browning, crisping, and full “cook-through” of a traditional oven. Instead of just heating the inside of the food (as regular microwaves do), a convection microwave also browns and cooks the outside of your food. Scientifically speaking, regular microwaves emit waves that bounce around until they come in contact with food, causing water molecules to excite and generate heat, which then cooks the food.

In contrast, convection oven technology uses a fan to force air movement and heat up the full interior of the microwave to cook food from the inside out. That’s why you can use convection microwaves to bake and roast things that would otherwise be cooked too quickly (and not thoroughly) with just a regular microwave.”

So, I am not even sure that this user has even a slightest clue about it. No problem with that. But, if I were in his shoes, I would have at least made an attempt to get the facts right.

But, customer is a customer. He can never be wrong !? Or would he be?

.deep.